Shipping Policy
1. Processing Time
All orders are processed within 4-6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times and shipping options available are as follows:
- Standard Shipping
- Expedited Shipping
- International Shipping
Please note, delivery times are estimates and can vary based on external factors, including courier delays.
3. Shipping Locations
We currently ship to addresses within India. International shipping is available to select destinations with applicable rates calculated at checkout.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the status of your shipment via the carrier’s website.
5. Shipping Restrictions
Certain items may be subject to additional shipping fees or restrictions, especially for international orders. Please refer to product pages for any restrictions or additional details.
6. Delays
We are not liable for shipping delays caused by unforeseen circumstances, such as customs delays, natural disasters, or pandemic-related disruptions. If your order is significantly delayed, please reach out to our customer service team at info@chefscode.in
7. Damaged or Lost Items
If your item arrives damaged, please contact us within [X] days of receiving your order with photos of the damage and a copy of your purchase receipt. We will work with you to resolve the issue through replacement, refund, or other compensation as appropriate.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions or need further assistance, please contact us at info@chefscode.in
